FAQs
Have questions about our services? Here you can find answers to KRB Executive Services' frequently asked questions.
2.
How do I get started?
Schedule a consultation call to discuss your business needs and how I can help you "organize the chaos". During our call, we'll figure out together if I'm the right fit for what you need."
2.
What’s the difference between an OBM and VA?
An Online Business Manager (OBM) is like the COO of your business, overseeing operations, managing projects, and keeping everything running smoothly. A Virtual Assistant (VA), on the other hand, focuses on task execution—like scheduling, email management, and admin support. While a VA follows instructions, an OBM takes the lead, strategizing, optimizing systems, and ensuring your team stays aligned with your business goals. If you’re ready to step out of the day-to-day and into your CEO role, an OBM is what you need!
2.
Do you work on a month-to-month basis or do you require a retainer?
All OBM retainer packages require a 3-month commitment to get started. I call it the “Dating Period” as the transformation you need requires me to take a deep dive into your business and needs some time to be completed.
7.
what is your Unused Hours policy for REtainers?
Please note that unused hours do NOT roll over to the next month. Once hours are used up, you have the option to upgrade to the next package or be charged an hourly rate of $50 per hour.
3.
How much do the Monthly services cost?
Services prices start at $900 per month. Need additional support outside of our monthly packages? We can create a package that is tailor-fit to your business needs.
3.
What systems and platforms are you knowledgeable in?
There are quite a few! Here’s a full list:
Email: Kit, FloDesk, MailChimp, Active Campaign, Aweber
Client Management Systems: Dubsado, Honeybook, Kajabi
Project Management Tools: Asana, ClickUp, Slack, Trello
Website Platforms: Wix, SquareSpace
Funnels & Course Platforms: Teachable, PayHip, VIP MemberVault, Kartra
Scheduling: Calendly, Acuity
Social Media Management: Meta Business Suite, Canva, Planoly, Later, Zoho Social, Loomly
Payment Processing: Square, Stripe
5.
How do I get in touch with you?
You can reach me by filling out the form on the Contact Us page or by booking a consultation call.
6.
What are your business hours?
Business hours are Monday - Thursday 11:30 AM to 5:30 PM and Friday 11:30 AM to 4:30 PM.