FAQs
Have questions about our services? Here you can find answers to KRB Executive Services' frequently asked questions.
2.
How do I get started?
Schedule a free Clarity Call to discuss your business needs and how I can help you "organize the chaos". During our call, we'll figure out together if I'm the right fit for what you need."
2.
What’s the difference between an OBM and VA?
An Online Business Manager (OBM) is like the COO of your business. I keep an eye on the whole operation, manage your projects, fix what's slowing you down, and make sure what gets handed off actually gets done. A Virtual Assistant (VA) focuses on completing tasks, like scheduling, email, and admin support. A VA does what you assign. An OBM helps you figure out what needs to happen in the first place, and makes sure it does.
2.
Do you work on a month-to-month basis or do you require a retainer?
All OBM retainer packages require a 3-month commitment to get started. I call it the “Dating Period” as the transformation you need requires me to take a deep dive into your business and needs some time to be completed.
7.
What is your unused Hours policy for Retainers?
Please note that unused hours do NOT roll over to the next month. Once hours are used up, you have the option to upgrade to the next package or be charged an hourly rate of $50 per hour.
3.
How much do the monthly services cost?
Monthly retainers start at $1000 per month. Need additional support outside of our monthly packages? We can create a package that is tailor-made to your business needs.
3.
What systems and platforms are you knowledgeable in?
There are quite a few! Here’s a full list:
Email: Kit, FloDesk, MailChimp, Active Campaign, Aweber
Client Management Systems: Dubsado, Honeybook, Kajabi
Project Management Tools: Asana, ClickUp, Slack, Trello
Website Platforms: Wix, SquareSpace
Funnels & Course Platforms: Teachable, PayHip, VIP MemberVault, Kartra
Scheduling: Calendly, Acuity
Social Media Management: Meta Business Suite, Canva, Planoly, Later, Zoho Social, Loomly
Payment Processing: Square, Stripe
5.
How do I get in touch with you?
You can reach me by filling out the form on the Contact Us page or by booking a Clarity Call.
6.
What are your business hours?
Business hours are Monday - Thursday 11:30 AM to 5:30 PM and Friday 11:30 AM to 4:30 PM.