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FAQs

Have questions about our services? Here you can find answers to KRB Executive Services' frequently asked questions.

2.

How do I get started?

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Schedule a consultation call to discuss your business needs and how we can help you "organize the chaos".  During our call, we'll see if we are a good fit for each other and if my services coincide with your needs.

2.

What’s the difference between an OBM and VA?

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An Online Business Manager (OBM) is like the COO of your business, overseeing operations, managing projects, and keeping everything running smoothly. A Virtual Assistant (VA), on the other hand, focuses on task execution—like scheduling, email management, and admin support. While a VA follows instructions, an OBM takes the lead, strategizing, optimizing systems, and ensuring your team stays aligned with your business goals. If you’re ready to step out of the day-to-day and into your CEO role, an OBM is what you need!

2.

Do you work on a month-to-month basis or do you require a retainer?

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All OBM retainer packages require a 3-month commitment to get started. I call it the “Dating Period” as the transformation you need requires me to take a deep dive into your business and needs some time to be completed.

7.

what is your Unused Hours policy for REtainers?

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Please note that unused hours do NOT roll over to the next month. Once hours are used up, you have the option to upgrade to the next package or be charged my hourly rate of $50 per hour. 

3.

How much do the Monthly services cost?

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Services prices start at $497 per month. Need additional support outside of our monthly packages? We can create a package that is tailor-fit to your business needs.

3.

What systems and platforms are you knowledgeable in?

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There are quite a few! Here’s a full list:
Email: Kit, FloDesk, MailChimp, Active Campaign, Aweber
Client Management Systems: Dubsado, Honeybook, Kajabi
Project Management Tools: Asana, ClickUp, Slack, Trello
Website Platforms: Wix, SquareSpace

Funnels & Course Platforms: Teachable, PayHip, VIP MemberVault, Kartra
Scheduling: Calendly, Acuity
Social Media Management: Meta Business Suite, Canva, Planoly, Later, Zoho Social, Loomly
Payment Processing: Square, Stripe

5.

How do I get in touch with KRB Executive Services?

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You can reach us by filling out the form on the Contact Us page or by booking a consultation call.

6.

What are your business hours?

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Our hours are Monday - Thursday  11:30 AM to 5:30 PM and Friday 11:30 AM to 4:30 PM.

Richmond, VA

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Office hours:

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Monday - thursday

11:30 Am - 5:30 pm

 

Friday

11::30 AM - 4:30 PM

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Copyright ©2020 by KRB Executive Services LLC. All rights reserved.

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